Privacy Policy

Arkipelis is committed to protecting the privacy of its website's users. This privacy policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of personal data is:

2. Data Collected

We only collect the data you voluntarily provide us through our contact form:

  • Name: to identify you and personalize our response
  • Email address: to reply to you
  • Company name (optional): to better understand your context
  • Message: to understand your request

3. Purposes of Processing

Your personal data is used exclusively to:

  • Respond to your contact requests
  • Provide you with information about our Fleet and Dock services
  • Follow up on our potential business relationship

4. Legal Basis for Processing

The processing of your data is based on:

  • Your consent: by submitting the contact form, you consent to the processing of your data
  • Legitimate interest: responding to business inquiries and developing our business

5. Data Recipients

Your personal data is accessible only to:

  • Arkipelis teams in charge of responding to your request
  • Our host Microsoft Azure (for the technical delivery of emails)

We never sell, rent or share your data with third parties for commercial purposes.

6. Retention Period

Type of data Retention period
Contact form data 3 years after the last contact
Prospect data 3 years after the last contact
Customer data Duration of the contractual relationship + 5 years (legal obligations)

7. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request the deletion of your data
  • Right to restriction: restrict the processing of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • Right to withdraw your consent: at any time

To exercise these rights, contact us via our contact form.

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Secure HTTPS connection (TLS encryption)
  • Hosting on certified Microsoft Azure infrastructure (ISO 27001, SOC 2)
  • Restricted access to personal data

9. Cookies

Our site only uses technical cookies essential to the site's operation. These cookies do not collect any personal data and do not require your consent.

We do not use tracking, analytics or advertising cookies.

10. International Transfers

Your data is hosted within the European Union (Microsoft Azure, Western Europe region). No transfer to third countries is carried out.

11. Complaints

If you believe the processing of your data does not comply with regulations, you may file a complaint with the CNIL:

  • CNIL - French Data Protection Authority
  • 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
  • Website: www.cnil.fr

12. Changes

We reserve the right to modify this privacy policy. Any change will be published on this page with an updated date.

13. Contact

For any question regarding this policy or your personal data, use our contact form.

Last updated: January 2025