Privacy Policy

Arkipelis is committed to protecting the privacy of its website users. This privacy policy explains how we collect, use and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for personal data is:

2. Data Collected

We only collect data that you voluntarily provide through our contact form:

  • Name: to identify you and personalize our response
  • Email address: to respond to you
  • Company name (optional): to better understand your context
  • Message: to understand your request

3. Purpose of Processing

Your personal data is used exclusively to:

  • Respond to your contact requests
  • Provide information about our Fleet and Dock services
  • Follow up on our potential business relationship

4. Legal Basis for Processing

The processing of your data is based on:

  • Your consent: by submitting the contact form, you consent to the processing of your data
  • Legitimate interest: responding to business inquiries and developing our activity

5. Data Recipients

Your personal data is only accessible to:

  • Arkipelis teams responsible for responding to your request
  • Our hosting provider Microsoft Azure (for technical email delivery)

We never sell, rent or share your data with third parties for commercial purposes.

6. Data Retention

Data Type Retention Period
Contact form data 3 years after last contact
Prospect data 3 years after last contact
Customer data Duration of contractual relationship + 5 years (legal obligations)

7. Your Rights

Under GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to restriction: restrict processing of your data
  • Right to data portability: receive your data in a structured format
  • Right to object: object to processing of your data
  • Right to withdraw consent: at any time

To exercise these rights, contact us via our contact form.

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Secure HTTPS connection (TLS encryption)
  • Hosting on certified Microsoft Azure infrastructure (ISO 27001, SOC 2)
  • Restricted access to personal data

9. Cookies

Our website only uses essential technical cookies required for the site to function. These cookies do not collect any personal data and do not require your consent.

We do not use tracking, analytics or advertising cookies.

10. International Transfers

Your data is hosted within the European Union (Microsoft Azure, West Europe region). No transfers to third countries are made.

11. Complaints

If you believe that the processing of your data does not comply with regulations, you can lodge a complaint with your local data protection authority. In France, this is the CNIL:

  • CNIL - Commission Nationale de l'Informatique et des Libertés
  • 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
  • Website: www.cnil.fr

12. Changes

We reserve the right to modify this privacy policy. Any changes will be posted on this page with an updated date.

13. Contact

For any questions regarding this policy or your personal data, please use our contact form.

Last updated: January 2025